Where off-plan sales are won or lost
Off-plan sales has a hard problem. We ask people to commit to a home that does not physically exist yet, and we give them floor plans and still renders that most of them cannot read spatially. Increasingly they are doing this from a screen, far from the sales suite, often from another city or another country.
Property buying now starts online. At the National Association of REALTORS' last count, 97% of buyers searched for homes online, a share NAR now simply describes as "nearly all". And immersive media is what holds attention: Zillow found that listings with 3D Home tours earned 81% more views and were saved by buyers 53% more often than listings without them.
97%
of buyers searched for homes online (NAR)
+81%
more views for listings with 3D tours (Zillow)
+53%
more saves for listings with 3D tours (Zillow)
So the moment that decides an off-plan sale is usually a private one. The buyer is on their phone, comparing projects, with nobody from your team in the room. By the time they call, they are usually down to two projects. The question for a developer is simple: what does the buyer see in that moment, and can they do anything with it beyond looking?
A render answers the first question and not the second. It is a picture. The buyer cannot turn it, cannot go up two floors, cannot check whether the kitchen window faces the street. And it cannot tell you which unit they liked.
What is an off-plan sales platform?
An off-plan sales platform is a browser-based 3D experience in which a buyer explores a development that is not built yet, from the surrounding city to the inside of each unit, compares unit types and registers interest in a specific unit. It differs from a virtual tour in two ways: the buyer navigates the whole project rather than looking around a fixed room, and the output of a session is a named unit attached to a named buyer, not a view count.
TwinMaq is Design Zone's off-plan sales platform. It turns a project's drawings into a navigable digital twin of the building that runs entirely in the browser: aerial flythroughs, an interactive masterplan, floor-by-floor unit selection, photoreal 360° interiors and side-by-side unit comparison, all from a single link. No app, no plugin, no download. English and Arabic, with a day and night interface. Any buyer, in your sales suite or in another country, walks the project at their own pace and registers interest in the exact unit they want.
From the city to the bedroom in five steps
The buyer's path is the same on every project, because it follows how people actually decide where to live. Select a step.
1 · City
An aerial view of the project embedded in up to 4 km of its real surroundings: the roads, the coastline, the neighbouring blocks. The buyer sees where it is before they see what it is, and answers the questions a brochure never does: how far is it from the Corniche, what is next door, where does the sun come from.
2 · Masterplan
The interactive project layout: zones, amenities and a pin on every building. On a multi-building development the buyer picks the building from here and continues in the same experience.
3 · Building
A cinematic exterior flythrough of the architecture from every approach angle, the way a visitor would really arrive.
4 · Unit
A floor switcher, a 2D top-view layout of each floor with room-level labels, and a comparison screen that puts the unit types side by side with their specifications. This is where most property websites start, and where a buyer is least able to judge without the three steps before it.
5 · Interior
Photoreal 360° walkthroughs, every room independently navigable. At this step, or any earlier one, the buyer registers interest, and the registration carries the unit they were looking at.
The buyer loop
What matters commercially is not a single visit but the loop a buyer goes through, often several times, before they commit. TwinMaq keeps the whole loop inside one link, and gives the sales team something to act on at each turn.
Explore
City, masterplan, building and interiors, on a phone, at the buyer's own pace.
Compare
Floors and unit types side by side with their specifications.
Register
Interest on the exact unit, with the buyer's details, straight to the CRM.
Call back
The sales team calls about that unit, sends the same link, and the buyer returns to it with family.
The link the buyer shares with family and friends is the same link the sales team sends. Every return visit is another loop.
One twin instead of three workarounds
Most off-plan campaigns assemble a patchwork: a CGI film for emotion, a brochure for specifications, a show unit for trust. Each covers a gap in the others, and none of them tells the sales team which unit the buyer liked. TwinMaq replaces the three with one twin; the second view shows what it replaces.
The patchwork: three tools, three budgets, three versions of the truth. The buyer's interest arrives as a name and a phone number, if it arrives at all.
One twin: emotion, specifications and trust in one navigable experience, available from day one, and every registration arrives tagged to a unit.
| Criterion | TwinMaq | Static renders & CGI film | Physical show unit |
|---|---|---|---|
| Buyer reach | Anyone with the link | Passive viewing only | Visitors only |
| Exploration | Free navigation, city to room | Fixed camera path | Limited to the built unit |
| Unit data | Live specs and side-by-side comparison | Brochure lookup | Agent-dependent |
| Lead capture | Unit-level, CRM-ready | None built in | Manual logging |
| Updates | Digital, any time | Re-render required | Rebuild required |
| Available | Day one, before construction | Day one | After the mock-up is built |
Why the 3D is modelled to construction standard
This is the part that is specific to Design Zone. The 3D in TwinMaq comes from the same BIM team that modelled King Salman Park, AMAALA and Four Seasons Jeddah, and that runs TwinMs, our digital twin platform, live at Dar Albadriyah in Riyadh. The geometry is BIM-derived, with photoreal lighting and materials, exterior and interiors, plus the surrounding context. Your buyers see a building modelled to construction standard, not a marketing render.
The build happens under the same ISO 19650 information management as every Design Zone engagement, in four steps:
- Intake. We start from your 2D CAD package. Existing BIM models or 3D assets slot straight in and speed up the build.
- 3D production. BIM-derived geometry with photoreal lighting and materials: exterior, interiors and up to 4 km of real surrounding context.
- Platform build. Masterplan zones, floor switchers, unit data and comparison views are configured in the TwinMaq web platform, responsive and touchscreen-ready.
- Launch. Delivered in English and Arabic with day and night themes, deployed to web and sales-suite kiosks, with unit-level lead capture wired to your CRM.
For a developer this has a practical consequence: the sales material is right because of where it comes from, and the same modelling discipline carries through to the as-built model and, if you choose, to operating the building on TwinMs after handover. See BIM vs digital twin for how those stages fit together.
What the sales team gets
A sales manager does not care about geometry. They care about who is interested in what, and whether the team can act on it today.
- Unit-level leads. Every registration arrives tagged to a specific unit, with session analytics and dashboard reporting, ready to sync into your CRM. The team calls back about the apartment, not an apartment.
- One link for first contact. A shareable link replaces the site visit for first contact, and international buyers tour the project without flying in.
- Sales suite, launch event, phone. The same experience runs on the sales-suite touchscreen kiosk, at the launch event and on the buyer's phone afterwards, so a conversation that starts on the kiosk continues at home.
- Arabic and English, properly. Full right-to-left Arabic and a day or night interface, so the platform is usable by the buyer in the private moment described at the start of this guide.
Saudi Arabia, the UAE, Egypt and the wider region
The off-plan buyer is rarely standing next to the plot. In Saudi Arabia, a buyer in Riyadh is weighing a project in Alkhobar or on the Red Sea coast. In the UAE and Egypt, a large part of the audience for a new development lives in another country. Across the GCC, families decide together, often across cities. A sales tool that only works in the sales suite misses all of them.
Saudi Arabia
Giga-projects and regional developers selling to buyers across the Kingdom, in Arabic first. Design Zone's HQ is in Jeddah, and TwinMaq is live in Alkhobar.
UAE and the GCC
Developments marketed to international buyers who tour from abroad and decide remotely. One link, no download, English and Arabic.
Egypt and the Levant
Large off-plan markets with diaspora buyers. Design Zone works from Cairo and Amman alongside Jeddah.
Is your project ready to sell online?
Answer six questions to see where your sales setup stands and the best next step.
Off-plan sales readiness check
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Live today: Aleen 152, Alkhobar
Aleen 152 is a residential development by Aleen Company in Alkhobar, in the Eastern Province. Six residential floors, four unit types (Roof A and B, Floor A and B) from 140 to 229 m², 7,950 m² in total.
Its TwinMaq is live in production and open to the public: the aerial view in the real Alkhobar context, the interactive masterplan, the exterior flythrough, the floor switcher and comparison across the four unit types, 360° interiors and unit-level interest registration, in English and Arabic, day or night. It sells six floors and four unit types off-plan through the same twin.
Open the live platform and judge it yourself.
What it takes to start
A standard 2D CAD package is enough. Our team builds the 3D from it, and any BIM or 3D assets you already have speed up production. Timing depends on scope: a single building with standard interiors is fastest, multi-building masterplans take longer, and we confirm a schedule against your CAD package. Each deployment is scoped to the project: building count, interiors and integrations.
If you are launching an off-plan project in the Kingdom or the region, request a demo. We will walk you through Aleen 152 and what a deployment on your project would involve.
Glossary
- Off-plan
- Selling a property before it is built, from drawings, models and marketing material.
- 3D sales platform
- A browser-based, navigable 3D experience of a development with unit selection and lead capture built in.
- Interactive masterplan
- The project layout with zones, amenities and a clickable pin on every building.
- Unit selector
- Floor switcher and 2D top-view layouts that let a buyer pick a floor and unit type.
- 360° interior
- A photoreal walkthrough in which every room can be looked around and moved between.
- Unit-level lead
- An interest registration that carries the specific unit the buyer was looking at.
- BIM-derived geometry
- 3D built from, or to the standard of, the project's building information model.
- Digital twin
- A living digital model of a building. TwinMaq is the sales stage; TwinMs is the operating stage after handover.
Questions and answers
What is an off-plan sales platform?
A browser-based 3D experience in which buyers explore a development that is not built yet, from the surrounding city to the inside of each unit, compare unit types and register interest in a specific unit. TwinMaq is Design Zone's off-plan sales platform.
Does the buyer need to install an app?
No. TwinMaq runs in a normal web browser on phones, tablets, desktops and sales-suite touchscreen kiosks. The buyer opens a link.
How do buyer leads from TwinMaq reach the sales team?
Buyers register interest on a specific unit. Each lead carries that unit, with session analytics and dashboard reporting, ready to sync into the developer's CRM, so the sales team calls back knowing exactly what the buyer looked at.
Can buyers outside Saudi Arabia use it?
Yes. Buyers open a link and explore with no app or download, in English or Arabic with right-to-left support, then register interest on the exact unit they want.
What does a developer need to start, and how long does it take?
A standard 2D CAD package is enough; existing BIM or 3D assets speed up production. A single building with standard interiors is fastest, multi-building masterplans take longer, and the schedule is confirmed against the CAD package.
Can TwinMaq present a full masterplan with several buildings?
Yes. The masterplan layer presents zones, amenities and every building as an interactive pin, so buyers move from the city view down to a single room in one continuous experience.
How is TwinMaq priced?
TwinMaq is a custom deployment scoped to the project: building count, interiors and integrations. Book a demo and we will send a tailored proposal.
Sources and further reading
- National Association of REALTORS, Real Estate in a Digital Age (2021).
- Zillow, 3D Home tours announcement (May 2022).
- Design Zone, TwinMaq product page and Aleen 152 case.
Launching an off-plan project?
Book a 30-minute demo. We walk you through Aleen 152 live and scope a TwinMaq deployment against your CAD package, within 24 hours.
Request a TwinMaq demo